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Process Automation Services

Maximise output at speed and outpace your competitors.
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Kyocera’s process automation services help you connect the dots between people, processes and technology. With a focus on improving productivity, cost-efficiency and the employee experience, our tailored solutions are designed to help your business work faster and smarter.

For operations teams looking to reduce manual handling, Kyocera provides process automation services that connect documents, data, people, and business systems. Our approach supports organisations that already have CRM, ERP, HR, finance, and document platforms in place but need information to move between them with less manual intervention.

From accounts payable and invoice processing to approvals, document capture, and cross-system data flow, our workflow automation solutions are designed around practical operational bottlenecks. This gives Australian organisations a clearer path to improving speed, consistency, visibility, and staff capacity without replacing every system they already use.

Our process automation services 

 
Drawing on our long-standing tradition of innovation, we’re pro​ud to offer productivity-enhancing, business process automation solutions, created with the future in mind.
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Kyocera's Enhanced Scan to Oracle (KESTO)

KESTO automates and streamlines healthcare accounts payable departments. With advanced classification features, this purpose-built technology connects directly with Oracle to drastically reduce invoice processing time and ensure your accounts payable processes are free from errors and double payments. Our customers have reduced their invoice processing time by as much as 40% and entirely eliminated wrong payments by adopting KESTO. 

Up to 40% reduction in invoice processing time

Specifically designed for Oracle and the healthcare sector, KESTO offers a choice of onsite or cloud deployment. It uses invoice processing automation to reduce manual accounts payable tasks by capturing, classifying, and routing invoice data through the appropriate workflow. This helps finance teams spend less time on repetitive processing and more time managing exceptions and approvals.
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Kyocera's Intelligent Automation Platform

Simplify and streamline workflow, document and data management with Kyocera’s Intelligent Automation Platform. Our cloud-based technology easily connects your departmental applications, whether CRM, HR systems, ERP or accounting software. This enables you to automate the flow of secure and accurate information, no matter the volume. Plus, implementation is speedy and seamless with a subscription-based model and no costly on-site hardware, meaning you start to see a return on your investment in a matter of weeks rather than months. 

Available only in the cloud, Kyocera’s Intelligent Automation Platform supports automation across business functions, including sales order processing, real-time budget tracking, and workflows connecting CRM, HR, ERP, and accounting systems. Information can be validated and routed between applications, with rules determining who needs to review or act on it next. This makes the platform suitable for organisations comparing business process automation options in Australia and looking to connect workflows across departments.

KESTO complements Kyocera's healthcare solutions. For organisations outside healthcare, Kyocera's broader automation offering also supports document-heavy finance workflows through its financial services solutions.

How automation connects the workflow

Automation is most useful when information can move from the point of capture into the systems and people that need it. A document or data source enters the workflow, relevant information is captured or classified, business rules determine the next action, and the item is routed for review, approval, or processing.

By reducing manual handoffs, automation can help prevent information from being delayed, duplicated, or sent to the wrong destination. Teams can also gain clearer visibility into each item as it moves through the workflow. As operational requirements change, workflows can be adjusted to support new approval stages, information sources, or processing rules.

Where physical or emailed documents are part of the process, Kyocera Cloud Capture can support the capture stage, while document lifecycle management provides a natural next step for organisations that also need stronger control over how documents are stored, accessed, retained, and managed throughout their lifecycle.

Automate the handoffs between teams and systems

Many workflow delays occur at the handoff between people, departments, and systems. A sales order may require information to move between customer and finance systems, budget tracking may depend on timely updates from several teams, or an HR request may need multiple approvals. The cloud-based Intelligent Automation Platform can apply consistent rules to these handoffs so the right information reaches the right person or system sooner.

For organisations with more complex information flows, Kyocera can combine automation with our document management solutions to improve the way documents are captured, organised, shared, and retained alongside the workflow itself.

Benefits of business process automation

 

Work smarter & fa​ster 

Eliminate manual intervention and streamline repetitive tasks with automation to work faster, not harder. This enables employees to focus on more strategic and value-adding activities, leading to lower resourcing costs and overall productivity gains.

 

Improve accuracy & consistency

Human errors are inevitable in manual processes, leading to inconsistencies and data quality issues. Business process automation gives you ultimate accuracy and consistency by adhering to predefined rules and standards. This maintains the quality of your outputs and minimises the need for time-intensive reworks or corrections.

 

Scale processes without adding the same level of manual workload

As transaction volumes increase, manual workflows often require more staff time to keep pace. Automating repetitive routing, data handling, and approval steps can help teams absorb higher volumes without increasing manual effort at the same rate. This supports growth while allowing employees to spend more time on exceptions, customer needs, and higher-value work.

 

Improve control over sensitive information

Automated workflows can apply consistent access, routing, and process rules to information as it moves between teams and systems. Where automation involves sensitive business data, it should also sit within a broader security approach. Kyocera can connect automation requirements with our cybersecurity services when organisations need to review security controls alongside process improvement.
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Automation in action: accounts payable in healthcare  

 

Healthcare accounts payable teams often process high volumes of invoices while working across finance systems, approval requirements, and supplier data. KESTO was created to reduce that manual burden by capturing invoice information, validating it against Oracle, and moving it into the accounts payable workflow.

South West Healthcare reported at least a 40% reduction in invoice processing time after implementing KESTO while processing more than 80,000 invoices annually across participating agencies. The example demonstrates the wider value of automation: reduce repeated handling, improve data checks, and give staff more capacity to focus on work that needs human judgement.

 

Why Kyocera?  

 

At Kyocera, we have a history of finding practical solutions to complex business problems. Today, we use that experience, plus our deep industry understanding and collaborat​ive approach, to find perfect solutions for specific business challenges.

Whether experiencing friction from outdated systems or needing to be more efficient and competitive, we help our customers move into the digital age with intelligent information and data management.

As well as our process automation services, Kyocera can connect workflow improvement with our document management solutions for capturing and managing business information, plus our ICT services for organisations that need broader technology support. This connected approach helps reduce gaps between document handling, operational workflows, and the systems that support them.

 

Talk to us about your automation workflow

Still relying on manual data entry, repeated approvals, or disconnected systems? Talk to Kyocera about the workflow you want to improve. We can review where information enters the process, how it moves between people and systems, and where automation could reduce repetitive work, errors, or delays.
Discuss your automation needs