The coronavirus has now been confirmed as a Pandemic by the World Health Organisation (WHO), this is having a severe impact in businesses and everyone's day to day activities.

All employers must take all reasonable steps to make sure the safety of their staff at their workplace. Kyocera understands this and would like to provide everyone with the assurance that every step possible has been put in place to secure the safety of our staff and all our customers.

Kyocera would also like to provide an overview of best practises if your business has been put into lockdown

• Please ensure the Kyocera device is turned off at the switch, not only will this be beneficial to saving power, but this will avoid any toner alerts being sent through and unnecessary deliveries. Once you return to your office your device can be switched back on and normal operations will be back in place.

All Kyocera services in Australia are still currently running within the guidelines set out by the respective regional governments and will monitor any changes to the guidelines as they are released.

Our helpdesk agents are available 8am to 5pm all around Australia and more than happy to assist you with your enquiry.

Phone 135962 option 3

New Zealand update:

Kyocera staff in New Zealand continue to work remotely. The best way to contact our Customer Support Group is by emailing csg@dnz.kyocera.com.

While the lockdown period remains in NZ, Kyocera will continue to provide essential services, such as toners and support. Your safety, and that of our staff is paramount, so please be assured that Kyocera adheres to the Government's COVID-19 safe working recommendations, including physical distancing, and appropriate hygiene practices.

Yours Sincerely

Kyocera Situation Control Committee