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Print Solutions

Benefit from smart ideas, lower costs, greater productivity. Choose from award-winning printers, software solutions and consumables

 

Business Solutions

Personalised technology solutions to help your organisation gain a competitive advantage

Cloud Powered Solutions

Insights

We combine professional expertise with a human kind of partnership

Managed IT Services

Round-the-clock support to ensure maximum uptime for your IT infrastructure.
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Running a business is a multifaceted job - there are always new challenges and opportunities to explore. With so much going on, staying on top of everything, including your IT systems, can sometimes feel like a juggling act. At Kyocera, we can be your trusted pair of hands. Our managed IT services provide on-the-go support for handling all your IT needs. From simple user queries to complex infrastructure challenges, our tiered IT management and support guarantees you receive the right expertise, every time. Even if you have an existing IT team, we can assist by managing routine maintenance, upgrades and end-user support, allowing you to concentrate on core applications and creating additional value for your customers.

How our managed IT services benefit your business:
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IT support
automation (1)
Flexible payment options tailored to your needs
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Access to subject matter experts
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Access to a dedicated account manager
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Highly trained support team

All our managed IT services packages come with access to our expert support team. With highly trained specialists and local service engineers on the ground, we work swiftly to tackle issues and safeguard your business.

 

Proactive monitoring

Stay protected against potential IT disruptions with our proactive IT monitoring and dedicated support team, backed by local service engineers. Our team will identify and alert your business to potential system issues before they impact productivity so you can stay focused on your core business activities. We offer a fixed monthly rate per device to continuously monitor your systems and networks, including servers, storage infrastructure, internet connections, network devices, workstations and websites.

Flexible IT support

As well as monthly fixed price options, we provide adaptable support solutions designed to fit your ever-changing requirements, including:

  • Ad hoc service hours
  • Block hour purchases
  • Secondment options

Our team is ready to resolve issues, from security breaches, data inaccuracies and software downtime to communication breakdowns, connectivity outages and infrastructure issues. You can rely on us to diagnose problems swiftly and implement the necessary measures to resolve them – fast. ​

Want to learn more? Ready to get started?

Contact us today to arrange a consultation. We’ll get to know your business and challenges before making a recommendation as to which managed IT services package best suits your needs.
Contact us